FAQ | Success in Steps - Parent Consultant & Behaviour Coach

FREQUENT

ASKED

QUESTIONS

How do I know if I would benefit from parent consultations?

Parent consultations support parents to:

Re-establish positive family relationships
Create consistency and healthy boundaries
Improve lines of communication both with the children and between parents
Increase self-awareness and develop healthy coping strategies
Build confidence and self-efficacy in parents and children
Develop work-life balance

Parent consultations are for parents who want:

To learn how to identify triggers along with what is maintaining it to best support their child.
Build effective techniques & skills to implement confidently when challenges arise.
Learn how to be consistent with their follow-through so expectations are clear and effective.
Reduce unnecessary power struggles and develop family balance and organization.

Do you schedule sessions with clients in the evening or on the weekends?

Services are offered Monday - Friday from 9 am - 5 pm.

What is your cancellation policy?

Missed Appointment / Cancellation Policy:

Please be advised that cancellations made up to 48 hours before a scheduled appointment via [email, text, phone call] will be processed without a penalty.

Missed appointments and cancellations made 48 hours or less before an appointment will be subject to a charge of $50 for the first incident and half of the service rate for repeated occurrence.

If Success in Steps cancels an appointment with less than 48 hours notice, a new appointment will be scheduled without penalty to the client, subject to availability.

Where do you see clients?

Private consultations take place via Zoom virtual services.

What are your fees?

As of April 1st, 2021, all new families must complete a 75-minute intake consultation to best support you and your family moving forward.

During this time, we shall:

Identify your family's needs and strengths (parents & children)
Identify the main concerns and goals of parents
Review parenting values, beliefs and style
Offer you support & strategies
Intake consultation fee $150 +HST

After completing an intake consultation, families can proceed with individual sessions or enroll in a Focused Parenting program.

Individual session fees: each session lasts up to 60 mins at a rate of $125 + HST.

Payment methods currently accepted include e-transfer and credit card.

What type of payment do you take?

Payments can be paid for by credit card or bank transfer.

Families are provided with a receipt upon payment of their invoice.

Are you covered by insurance plans?

Services are claimable on an individual's income tax when accompanied by a

letter from their family doctor or psychologist.

Families have been reimbursed for service by submitting these invoices to

various charities & special needs funding

**Families are encouraged to confirm prior to submitting receipts.

Success in Steps services is eligible for funding under the Ontario Autism Plan.
Families can report parent support services under the

'additional support and services' category, with 'parent coaching' as the sub-category.

Please click on this link to go to the Ontario Autism Program’s website.

Invoices and receipts are provided to each family.

Services may or may not covered by third party insurance.

This investment is the client’s responsibility.

Do you guarantee results from your

parent coaching?

While I am not able to guarantee results from our parenting coaching.

Success in Steps is confident that if you follow your goals and action steps, implement the recommendations consistently and dedicate enough time and effort, you will get great results from your parent coaching. By using a multi-disciplinary approach we use many effective ways to coach you towards your goals. We are all about setting you up for success and not failure, this is done by making actions lists manageable and attainable. Every session, you will learn a different technique to support your current struggles through information you share during our 1:1 sessions along with analysis of your private data journal. With a track record of many happy clients, we are confident that this 1:1 tailored program will help you make a change in your life towards the desired results with success in steps. Together we will build to the foundation to family life you want and deserve!

What is the difference between parent coaching and counseling?

Counselling is a past-focused discipline, in which the counsellor identifies the reasons for the person’s feelings and behaviours and offers ways to handle a particular issue. Parent Consulting focuses on the here, now and future. Success in Step’s method looks at identifying the “why” behind the behaviour along with what is “maintaining” it. From there we identify and support you with the strategies that will work for your unique situation. It’s not uncommon that some clients come to us after experiencing counselling as the two approaches have their own benefits.